As product portfolios expand, service workloads are surging across many companies. AI-based customer support breaks this cycle. The technology offers high cost efficiency, especially for mid-market businesses, and unlocks new growth, sales, and marketing…
The pilot project has been running for three months, is delivering impressive results, and is winning over management. Six months later, the project is on hold.…
Companies rely on data platforms, analytics, and AI, but real impact only comes when everything runs reliably. Governance ensures clear rules and data quality,…
Data is no longer a by-product, but a decisive competitive factor. Nevertheless, the full potential remains untapped in many companies: Production data in MES,…
In practice, the introduction of AI rarely fails due to the technology, but much more often due to a lack of strategic anchoring. The example of a medium-sized…
The fact that many AI projects fail is not due to the technology alone. In my previous blog post, I wrote about what it takes to make them work in the long…
AI tools such as ChatGPT or GitHub Copilot are fundamentally changing software development. While code is being generated faster and faster, the focus is…
There's no question that artificial intelligence can do a lot: speed up processes, make forecasts more precise, avoid errors. It is therefore a logical…
Anyone working in data science cannot avoid Python as a programming language. Working with Jupyter notebooks is particularly popular. But are these Python…
We make decisions every day - some small, others with consequences. In the first part of our blog post, we show how clever interfaces support us precisely when…
When the medical device is no longer the end point: In his presentation, Peter Hartung will show how manufacturers can design connected systems—comprising…
Software doesn't cure anything. But without software, nothing gets cured anymore. In his presentation, Peter Hartung shows how companies can make effective use…
heise devSec is one of the most important events focused on secure software development. Our presentation will demonstrate how CRA and IEC 62443-4-1 are…
Data is available, but analyzing it often takes an unnecessary amount of time. In the “Reporting 2.0” workshop, Marlon Etzel and Wahid Shahidinejad will use a…
From Concept to Approved Product: At the Smart Health Automation Summit, Peter Hartung explains how software, AI, and regulatory requirements interact and how…
The MDR exemption from the Cyber Resilience Act is often seen as a free pass. In their presentation, Sven Rieger and Peter Hartung explain why cybersecurity…
At the 10th MDR Forum, we will share our perspective on the current regulatory requirements in the medical technology sector. We will demonstrate how companies…
Data alone does not create added value. It is only when data flows that it realizes its full potential. At the Medical Technology Innovation Forum, Elvis…
At the Software QS Day, Holger Santelmann will demonstrate how the Cyber Resilience Act can serve as a tool for safely continuing to develop legacy projects.…
We are at MEDICA, the leading international trade fair for medical technology, diagnostics and digital healthcare solutions. Together with SEQLY, we will be…
The World Health Expo (WHX) in Dubai is a leading international trade fair for healthcare, medical technology and laboratory equipment. We are at the joint…
