In the future, Artificial Intelligence will play an increasingly central role in all industries. It has long done so in the consumer sector: parking aids, face and image recognition and smart homes are already firmly anchored and established in our everyday lives. Interaction with an AI, such as Siri, Alexa & Co., has become a matter of course for most of us.
Currently, the research and consulting company Gartner has presented the Technology Top Trends 2020.
One of them: Hyperautomation
Hyperautomation deals with the use of state-of-the-art technologies, including Artificial Intelligence (AI) and Machine Learning (ML), to increasingly automate processes and assist people.
Since it is impossible to replace humans with a single tool, hyperautomation consists of a combination of tools, including Robotics Process Automation (RPA), Intelligent Business Management Software (iBPMS), and Artificial Intelligence. The goal is to make more AI-driven decisions in a company.